File a claim: If FedEx is unable to locate your package and concludes that it is lost or stolen, the sender may need to file a claim with FedEx.They will initiate an investigation to locate the missing package or determine if it was indeed stolen. Provide them with the tracking number and any relevant information. Contact FedEx Customer Service: If the sender cannot resolve the issue, contact FedEx directly at 1-800-Go-FedEx ( +1-80) or through their website.They may have additional information or be able to start an investigation with FedEx. Contact the sender: If you still cannot locate your package, contact the sender (the person or company that shipped the package) and inform them about the issue.Check with your neighbors and family members to see if they have received the package on your behalf. Check with neighbors and household members: Sometimes, packages can be delivered to a nearby location or accepted by someone else at your residence.Confirm delivery address: Double-check the delivery address you provided to the sender to ensure it is accurate and complete.You can track your package on the FedEx website or through their mobile app. Track your package: Check the tracking number provided by the sender or on your receipt to get an update on the package's location and status.If you suspect that your FedEx parcel is lost or stolen, take the following steps to address the issue: (# = Letter / * = number /! = Letter or number) All FedEx tracking numbers can be summarized as follows: Most FedEx tracking numbers are just numbers, they can be 10, 14 or 22 digits long. In such cases, it's best to contact FedEx customer support for further assistance. If you have an unusual tracking number format, it could be from a different carrier, a FedEx partner, or an older FedEx service. Keep in mind that FedEx may change or update its tracking number formats.
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